Customer Service Representative

One application, countless possibilities!

Do you love connecting with people and thrive on solving problems? If yes, then this is definitely for you! Some of the best product, PAAS and SAAS companies are looking for people with excellent language, communication and problem solving skills to better connect with their customers.
Wondering why you should be applying? Well.... submit your resume once and we will deliver it to all our partner companies looking for skilled accountants like you.
Are you ready to take your career to the next level?

Resolve issues

People reach out to you seeking help and support. You will be their hero. Help them overcome obstacles and provide useful tips along the way. Manage incoming inquiries with accuracy and efficiency like no one before you. Provide appropriate solutions within specific time limits.

Gather feedback

Something is not working at all or creating too many issues? Identify and assess customers’ needs to achieve another level of satisfaction. Put yourself in their shoes. Become their voice for the entire team and help design better solutions.

Improve

Take the extra mile to ensure excellent service standards. Not only follow procedures, guidelines and policies, but create and improve upon them. Search for best practices. Innovate. It’s up to you.

Language skills

You’re great at foreign languages and you love to talk. You know English at least B1 level.
Knowledge of any of the following languages would an asset: French, Dutch, Portuguese, Norwegian, Italian, Finnish, Czech, German, Swedish, Finnish.

Analytical mind

You like working with data and analyzing it. You can quickly find patterns and combine facts. Conclusions come to you naturally.

Communications skills

You’ve got strong communication skills with the ability and flexibility to cooperate successfully with clients and peers. Empathy is your characteristic. You can step into the client's shoes and answer all the questions with patience.

Multitasking

You like when a lot is happening around you. You thrive in a fast paced environment and are able to take on many challenges without dropping the ball.

Perks & Benefits

Free language classes

Ergonomic workplaces

Training & education budget

Employment Contract

International projects

Sponsored participation in events and conferences

Relocation benefits

Work from home

Flexible working hours

Mentor programs

One of the best working conditions in Poland

According to research, experts and managers declared the Tricity the third most attractive relocation destination in Poland.

87% of employees from the Tricity deem their working conditions and environment to be good. 61% of employees indicated the Tricity as the best place to settle in Poland.

Competitive salaries

The salaries in the Pomeranian Region are among the highest in the country. The average salary in 2018 was 5248,44 PLN, making them the fourth-highest in Poland after the Mazovian, Silesian and Lower Silesian regions. This is particularly significant as the cost of living is low and the standard of living in Tricity is higher than other places.

Growing job market

More and more opportunities in diverse job positions have opened up because of a large number of investments in the Pomeranian Region. The level of unemployment is very low (2,3% in Tricity vs. 5,8% in Poland), hence the constant need for talented individuals to fuel the growth.

Happiest place in Poland

Life in the Pomeranian Region is the perfect balance between the possibilities of big cities and the peace and quiet offered by small towns. This is why the locals tend to be happier and more relaxed.
73,7% of people consider themselves happy or very happy with life in the Pomeranian Region, which makes us the happiest region Poland!
86% of people believe that the quality of life in the Tricity is good, and, we are not the only ones saying it. A recent survey done by Numbeo on quality of life vs cost of living ranked the Tricity as the 33 best city in Europe and 88 in the world!

Nature. Everywhere.

If you love nature, then you are going to love the Tricity for the sheer abundance of nature.
From forests with great hiking trails to hills to climb to sand dunes to breathtaking beaches to skiing slopes, the Tricity has it all!

If you want, you can even venture out of the Tricity and make your way to Kaszubia and enjoy the amazing Kashubian Lake District with breathtaking lakes that lie 149 to 216 metres above sea level.

There is always something to do

Come hail or high water, you’ll always be spoiled for choice for things to do in the Tricity.
A diverse and vibrant community (please change it to We got connection to the right places
The Tricity is one of the best-connected cities in Europe in terms of flight, ferry and bus connections to other cities in Poland and Europe. The Gdańsk Lech Wałęsa Airport is the 3rd largest airport in Poland, and connects the Tricity to over 60 destinations within Poland and the EU and many international destinations too!
We are also well connected by ferries and cruises to over 10 destinations within the EU and of course Polski Bus and the PKP Intercity connects you to the rest of Poland and other parts of the EU. True to it’s history, the Tricity is a crossroad for those who love to travel and explore.

We are connected!

The Tricity has excellent connections to the rest of Europe and beyond in terms of flight, ferry and bus connections to other cities in Poland and Europe. The Gdańsk Lech Wałęsa Airport is the 3rd largest airport in Poland, and connects the Tricity to over 60 destinations within Poland and the EU and many international destinations too!

We are also well connected by ferries and cruises to over 10 destinations within the EU and of course Polski Bus and the PKP Intercity connects you to the rest of Poland and other parts of the EU. True to it's history, the Tricity is a crossroad for those who love to travel and explore.

A diverse and vibrant community

The Tricity is fast becoming a melting pot of culture. A recent survey shows us that the city speaks more than 34 languages! A vibrant mix of various nationalities ensures that you can learn from a variety of cultures, meet people from across the world and of course, taste some truly international flavors!